Two-Factor Authentication

What is 2-Factor Authentication?

2-Factor Authentication verifies your identity using a second factor, like your phone or mobile device. It adds a second layer of security to remote logins, requiring extra information or a physical device to log in, in addition to your password. It prevents anyone but you from logging in, even if they know your password.

Why is 2-Factor Authentication important?

It is one of the best ways to protect against remote attacks such as phishing, credential exploitation and other attempts to take over your accounts.

All users connecting to NYU Langone Health sites remotely (including atNYULMC and Webmail) should have a mobile (preferred) or home phone number present in the PeopleSoft HCM system to access these systems from offsite locations.

Please note: International numbers must be entered in the format +<country code><number> example India's country code is +91 so the number would be +919123456789



Contact your HR Recruiter to update your personal information.

Medical Students:

Update your phone number in the NYU Student Information System; once updated in SIS, NYU Langone will receive the number as type home (even if it is a cellphone). Allow one hour for the update to flow across before trying again.


Visit your contact information section in PeopleSoft to verify you have at least one number present as one of these types HomePersonal CellWork Cell.

Sponsored Individuals (i.e., contractors, vendors):

The direct supervisor is responsible for updating the number for Sponsored Individuals in PeopleSoft HCM as one of these types HomePersonal CellWork Cell